For pets that passed away at a veterinary hospital:
Ask your vet what crematory they use as you have a choice where your pet is cremated.
- If they are partners with us (view Friendships):
- You don’t have to do anything!
- The veterinary staff will help you fill out our Secure ID forms and will notify us immediately.
- Feel free to call us directly at 830-220-5505 if you have questions.
- If they do not work with our facility: Please understand that you have a choice where your pet is cremated. We will be happy to pick up your pet and bring them to our facility for cremation.
- Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
- We will handle all of the logistics from there and a Pet Passages® team member will transfer your pet to our facility.
- Or call us at 830-220-5505.
For pets that passed away at home:
- You can bring your pet directly to us.
- Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
- We will call you to schedule an appointment.
- Our office hours are listed below. After hours appointments are available upon request for additional fee.
- Home pick-up is also an option for a fee: Fees are calculated by weight and time of pick-up.
- Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
- We will call you to schedule an appointment.
- A Pet Passages® team member will transfer your pet to our facility.
Our office hours are:
Pet Passages - Marble Falls, TX
Monday - Friday 9:00am - 5:00pm Saturday Closed - Please call to schedule an afterhours appointment if services are needed on the weekend. Sunday Closed - Please call to schedule an afterhours appointment if services are needed on the weekend.